Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Wholesale availability

We focused on wholesale for minimum of 100 unit orders.

Please ask your questions before the shipment. Wholesale is packaged and priced differently and can be negotiated if feasible. Contact seller or DM us through Instagram for a quick response.

Care instructions

We highly recommend carrying or storing it in room temperature and away from excessive heat. Organic oils and butters are used, that consistency changes as the temperature changes.

Private Label - On Hold

Custom and private label production is on hold. Please contact us for details.

You can also check our detailed FAQ page at: https://laccrue.com/faq

Relaunch Retail - Limited Time Only

As we relaunch the brand in New York, we are opening retail for a limited period of time only. Please tune in on our social media and website announcements for details and policies.

Legal imprint